UK technology & software product company
RIAConsult develops iCura, our proprietary Operational Intelligence Platform for Health & Social Care. We bring software engineering, operational understanding and AI innovation together to help organisations connect information, workflows and oversight.
Flagship product
The Operational Intelligence Platform for Health & Social Care
iCura is designed around the operational needs of health and social-care organisations: connecting day-to-day activity with the information leaders need to understand performance and priorities.
Care activity, workforce information and supporting records often sit in separate systems and spreadsheets. iCura is designed to bring them together so teams work from the same information.
Leaders and quality teams need a clear view of what is happening across services. iCura is designed to make operational information easier to review in context.
Seeing an issue is only useful if the right people can act on it. iCura is designed to connect information with the workflows that follow.
AI assurance
Continuous Assurance. Explainable Intelligence. Better Care.
Guardian AI is the artificial-intelligence assurance layer within iCura. It is designed to analyse operational evidence across:
To identify potential quality, safety and compliance issues requiring professional attention.
Assurance model
Proposed designEight stages · a person always makes the final decision
Policy or standard
Records in iCura
Checked against the requirement
Guardian AI from hereA potential gap
How significant it may be
Why, with sources
A suggested next step
A person decides
Availability: In development
Guardian AI is in development and is not yet available to customers. Speak with us about its development and timescales. Status reviewed 15 October 2026.
Our approach
We develop iCura ourselves. The people who design the product also build and implement it, so feedback from operational teams can directly shape how the platform develops.
iCura is built around the realities of health and social-care organisations: complex rotas, quality and compliance expectations, and leaders who need a clear view of what is happening across their services.
We combine software engineering, cloud architecture and practical AI work. New AI capabilities are evaluated carefully and designed around human review, rather than added for their own sake.
Case study
iCura · Domiciliary care, Community care, Supported living
TLC Care Services Group and RIAConsult are implementing iCura to bring care operations, workforce coordination, compliance evidence and family communication into one connected platform.
Published 4 July 2026
Domiciliary care · Community care · Supported living
Technology & trust
iCura is built on Microsoft Azure, which provides the cloud foundation for the product’s architecture. We make architecture decisions with operational software in mind — controlled access, maintainability and dependable information flows — and we develop AI capabilities with human accountability at the centre.
Tell us about your operational priorities and the challenges your teams are working through.